 |
| |
| |
Policies
- How
To Order Our Products
1.
Use our Secure On-Line Grocery Cart with your Credit
Card or choose to call in or send in your payment.
2.
All prices include shipping!
3.
Minimum order of $22.00, please.
4.
We also receive orders by Mail, Fax (765-939-0065)
or E-Mail (sales@longlifefood.com).
Mail
orders to:
Long
Life Food Depot, LLC
P.O. Box 8081
Richmond IN 47374
5.
For assistance with ordering, email us at sales@longlifefood.com or call us at 800-601-2833, or 765-939-0110.
- Privacy
Policy
Long
Life Food Depot, LLC never has and never will sell, rent,
loan or otherwise disclose our mailing list or customer
list with your name, or any financial or credit card information
whatsoever concerning our customers, for any reason.
In
an age of snooping, gossip and downright invasion of privacy,
we are determined not to be ones who violate your privacy.
- Return
Policy
14
Day return policy for damaged product only!
A 15% restocking fee and appropriate shipping
charges will be charged for canceled orders.
- Free
Shipping and Handling Policy
1.
All prices are delivered prices, within the contiguous
United States, by UPS or Common Carrier. We charge
nothing for Shipping or Handling for these orders.
Orders shipped beyond the contiguous U.S.
will pay only the shipping charge above and beyond the
U.S. portion of the shipping.
Definition:
Contiguous U.S.: The "contiguous United States"
commonly refers to the 48 connected states located
on the central part of the North American continent (Alaska and Hawaii are therefore not part of the contiguous U.S.)
2. Orders to be shipped to Alaska or Hawaii will be shipped by U.S. Postal Service (3rd class), and 15% of the order total will be added automatically by our Grocery Cart.
3.
We reserve the right to pack your order with 2 or more
case contents in a larger carton, so as to minimize shipping
costs, which we pay. (All our prices include
shipping costs, which is very unusual in this day and
age!) For MRE Full Meals, this means 2 cases (24 meals)
packed in one large carton. For other products it means
we will pack multiple case orders in the most efficient
way possible.
- Graduated
Discounts
The
more you purchase, the more you save!
Purchase
$250 - $599 - save 4%
Purchase
$600 - $999 - save 7%
Purchase
more than $1,000 - save 10%
With
Free Shipping and Handling, we’re trying to do
our part!
These
discounts are applied automatically by our web site
Shopping Cart once you have finalized your order. No
matter how you plan to make payment for your order,
the simplest ordering procedure is to let our web site
calculate your Total with discounts, and then choose
your type of payment (credit card, send in check, call
in credit card, etc.)
-
Our
5 Year Guarantee
We
guarantee our MRE products to last 5 years from the
date of sale, in a room temperature environment (70
deg. F), no matter what the production date.
Of course, the production date is visible on all our
entrees and on most side dishes, desserts, and other
components.
The
production date is a four digit number (date
code) on each item, example "5156." In this
example the 5 represents the year 2005 (a "4"
would represent 2004, etc.), the 156 represents the
156th day of the year. See the top of the individual
box or look on pouch for the Date Code.
At
this time nearly all of our MRE products were manufactured
between 2008 and 2009 and have always been kept in a
climate-controlled warehouse to ensure freshness.
The
official MRE Shelf Life Chart, created by the Army's
Natick Research Lab, gives the whole picture and explains
why we are prepared to guarantee our products for 5
years from date of sale. It is clear that the wholesomeness
of the products extends well beyond 5 years. To see
this chart and a more complete discussion of MRE
Shelf Life, click here.
Per
our Guarantee our liability is limited to replacement
of damaged or substandard product, including shipping.
|
|
|
|
